In this age of tightened security at airports across the world, with new security threats emerging on a seemingly monthly basis to throw security checkpoints into chaos and provide travellers with the worst possible start to their time abroad, the last thing those using British airports need is more cause for delay. However, it would seem that, as travellers, that’s exactly what we’re getting, and for a reason based solely upon exploitation and greed.
A whistle-blower at London’s Luton Airport has publicly accused authorities at that particular airport of deliberately encouraging staff manning security checkpoints to allow queues to grow longer, in the hope that passengers will choose to make use of fast-track security lanes, which can cost up to £5 per person.
Luton Airport introduced pay-as-you-go fast-track lanes last year and they have since been introduced in airports including Leeds Bradford, Liverpool, and Bristol. According to the whistle-blower in question, a policy was introduced prior to the start of the scheme at Luton which encouraged staff to make the queues move more slowly and to do whatever possible to try to create queues when traffic through the security checkpoints wasn’t at a high level.
With travellers from the UK currently having to arrive three hours before their scheduled departure time to ensure they get through security in good time, these claims, if true, are simply unacceptable.
Although Luton have denied the accusations, there’s no doubting that these claims have done further damage to an industry that could do without any further negative news.